4six Privacy Policy
We place the highest importance on the security of your personal information. This policy explains how 4six collects, uses, and protects your data.
1. Introduction
4six ("we", "us", or "the platform") provides a reliable online casino and sports betting service for users in Bangladesh. By using our website https://4six.cam, you agree to the terms set out in this privacy policy.
The purpose of this privacy policy is to clearly inform you about what personal information 4six collects, why it is collected, how it is used, and what measures we take to protect your data. We believe that transparency is the foundation of a trusted relationship — and your trust is our most valuable asset.
This policy applies to all 4six services, including online slot games, live casino, sports betting, payment transactions, and customer support.
2. What Information We Collect
During the process of creating an account and using our services on 4six, we collect various types of information. This information falls into two main categories:
2.1 Information you provide directly
- Full name and date of birth (for age verification — service is provided only to those aged 21 and above)
- Email address and contact details
- Username and password
- Payment information — bKash, Nagad, Rocket, Upay, or bank account numbers (partial, in encrypted form)
- National ID card or passport — where identity verification is required
- Any information provided through customer support chat
2.2 Automatically collected information
- IP address and device type (mobile, tablet, desktop)
- Browser type and operating system
- Time of site access, page browsing history, and session data
- Game play history, bet amounts, and transaction records
- Information collected through cookies and similar tracking technologies
3. Purpose of Using Your Information
We use the information we collect for the following legitimate purposes:
3.1 Service operation
Your information is used to create and manage your 4six account, process transactions (deposits and withdrawals), keep game services active, and provide bonuses and promotions.
3.2 Identity and age verification
4six provides services only to those aged 21 or above. As part of this age verification and the KYC process, your identity document information may be verified.
3.3 Security and fraud prevention
We review your transaction and activity data to prevent unauthorized account access, financial fraud, and misuse of the platform.
3.4 Communication and support
Your contact details are used to provide customer service, send important account notifications, and, with your consent, share promotional information.
3.5 Supporting responsible gambling policy
Your information is used to review your gaming activity, identify potentially problematic behavior, and provide assistance where needed. Read our responsible gaming page to learn more.
4. Data Storage and Security
4six adopts industry-standard technical and organizational measures to protect your privacy. Our security infrastructure operates at the following levels:
- SSL Encryption: All data exchanged between you and our servers is protected with 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — it is kept only as a cryptographic hash.
- Two-Step Verification: Additional verification steps are used for sensitive account actions.
- Access Control: Only authorized staff can access your information, and they are bound by strict confidentiality agreements.
- Regular Security Audits: Our systems undergo regular security audits so that any vulnerabilities can be identified and resolved quickly.
The data retention period depends on legal obligations and service requirements. Even after your account is closed, certain information may be retained for a defined period for legal reasons.
5. Sharing Information with Third Parties
4six does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment processors
Necessary financial information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These providers are governed by their own privacy policies.
5.2 Game software providers
Limited technical information may be shared with game developers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others to ensure smooth game services. However, this information never reveals your full identity.
5.3 Legal obligations
Necessary information may be provided to authorities in response to a court order, a legitimate government investigation, or other legal obligations.
5.4 Business transfers
If there is a significant change to 4six's business structure, the new entity will assume responsibility for protecting your information under the same or stricter terms as this privacy policy.
6. Cookie Policy
4six uses cookies to improve the user experience and ensure the functionality of the website. Cookies are small text files stored in your browser.
6.1 Essential cookies
These cookies are essential for the basic operation of the site — such as maintaining login sessions, security tokens, and your preferred language settings.
6.2 Functionality cookies
These cookies remember your preferences — such as display settings and game history — so that your experience is smoother on future visits.
6.3 Analytics cookies
Anonymous analytical data is collected to understand which parts of the site are used most. This helps us improve the quality of our services.
You can control or delete cookies through your browser settings, though this may affect some site functionality.
7. Your Rights
You have the following rights regarding your personal information:
7.1 Right to access your information
You may request to see what information we hold about you. Our support team will provide this information within a reasonable time after verification.
7.2 Right to correct your information
If your profile contains incorrect or outdated information, you may request that it be corrected. Some information can be changed directly in account settings, and for other cases please contact the support team.
7.3 Right to delete your information
In certain circumstances you may request the deletion of your information. However, information tied to legal obligations or active investigations may not be immediately removable.
7.4 Right to opt out of promotional communications
You may unsubscribe from promotional emails at any time. However, important service-related communications cannot be turned off.
To exercise any of the above rights, contact us at: [email protected]
8. Account Closure and Data Deletion
If you wish to stop using 4six's services, you may contact our support team to request account closure.
After account closure:
- Your personal information will be removed from marketing activities.
- Financial transaction records will be retained for a defined period in accordance with legal obligations.
- Self-exclusion information, as part of the responsible gambling policy, will be kept for the legally required period.
- Full account closure may not be possible before all outstanding financial matters are completely resolved.
9. Children's Privacy
4six provides services only to those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
If you believe that a minor has created an account on 4six, please notify our support team immediately. We will take swift action and delete the relevant information.
10. Changes to the Privacy Policy
4six may update this privacy policy from time to time. This policy may be revised due to changes in services, new legal requirements, or technical updates.
For significant changes:
- The "Last updated" date at the top of this page will be changed.
- Registered users may be notified of major changes by email.
- Continued use of the site after changes have been made will be considered acceptance of the new policy.
We recommend that you review this page regularly to stay informed about the latest policy.
11. Contact Us
If you have any questions, complaints, or requests regarding this privacy policy or your personal information, please contact us:
Use our live chat for direct support in Bengali 24/7 — the fastest way to get a response.
For written requests regarding privacy: [email protected]
We generally respond to your email on business days. For urgent matters, live chat is the fastest channel.