Frequently Asked Questions
Answers to all your questions about 4six
From opening an account to withdrawing via bKash, cricket betting to slot games — find complete answers to all questions from Bangladesh players right here.
Welcome to 4six. This page has been created to provide detailed answers to the most common questions from Bangladesh players. Below you will find questions and answers divided into five sections — account and registration, deposits and withdrawals, games and rules, bonuses and promotions, and safety and responsible gaming. If you cannot find the answer to your question, you can get direct help in Bengali via our 24/7 live chat.
Account and Registration
To open an account at 4six you need an active mobile number, a valid email address and a strong password. You will also need to provide your name and date of birth during registration. Please note that 4six is only for players aged 21 and above — make sure you meet this age requirement before registering.
No. Under 4six rules, each player may only hold one account. Opening multiple accounts is considered a violation of platform rules and may result in all accounts being suspended. Contact us via live chat if you have any issues.
Click the "Forgot your password?" option on the login page and enter your registered email or mobile number. A reset link or OTP will be sent to you shortly. Then set a new password. If you have trouble, contact us at [email protected].
To maintain a secure platform, 4six may request identity verification at certain times. Typically a copy of your national ID card or passport is required. This is done to protect your account and the process is simple and quick.
Yes. You can request a temporary pause or permanent closure of your account at any time via live chat or email. 4six takes responsible gaming seriously and such requests are handled with respect.
Deposits and Withdrawals
After depositing via bKash, Nagad or Rocket, funds are usually added to your 4six account within a few minutes. In rare cases network issues may cause a slight delay. If it takes more than 30 minutes, contact us via live chat with your transaction reference number.
The minimum deposit amount at 4six is ৳200 (for all methods). The minimum withdrawal amount is ৳800. Withdrawing a larger amount at once rather than making frequent small withdrawals makes the process smoother.
After submitting a withdrawal request at 4six, funds generally arrive in your bKash, Nagad, Rocket or bank account within 30 minutes to 3 hours. Bank transfers may take a little longer.
4six itself does not charge any extra fees on deposits or withdrawals. However, bKash, Nagad or your bank may have their own transaction fees — these apply at the rates set by the respective service provider. See our terms and conditions page for more details.
Yes. In addition to bKash, Nagad and Rocket, 4six also accepts deposits via Upay and direct bank transfer. Most major banks are supported including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. Confirm the correct bank account number via live chat before transferring.
Games and Rules
You can place bets on BPL, IPL, T20 World Cup and ICC tournament matches in the cricket section of 4six. Both pre-match and in-play (live betting) options are available. To bet, go to the cricket page, select the match you want, choose a market (match winner, top batter, over/under, etc.) and enter your amount. Betting markets may change depending on the match schedule and situation.
RTP or Return to Player is a theoretical average percentage that a game returns to players over the long term. A higher RTP means a greater chance of getting more back over the long run. However, every spin is completely independent and RTP does not guarantee a win in the short term. Volatility also matters — high-volatility games pay out big wins less frequently.
Yes. All live casino games at 4six — including live roulette, live baccarat and live Teen Patti — play smoothly on a mobile browser. No separate app download is needed — just open 4six.cam in your mobile browser and play directly.
All games at 4six are provided by certified developers — such as Pragmatic Play, JILI, PG Soft, Spribe and Evolution Gaming — who use Random Number Generator (RNG) technology. This technology is tested by independent auditors and every spin or hand is determined completely at random.
Aviator (Spribe) is a crash game where a plane takes off and the multiplier keeps increasing. Cash out before the plane crashes to win. Place your bet, watch the multiplier rise and click the cash out button at the right moment. You can also use the auto cash out feature to win automatically at a set multiplier.
Bonuses and Promotions
After opening a new account at 4six, you receive a 120% bonus on your first deposit, up to a maximum of ৳20,000. This bonus is activated with a minimum deposit of ৳200. The bonus is added automatically — no separate code is needed. The bonus becomes withdrawable once you complete 15x wagering on the combined total of your deposit and bonus.
A wagering requirement specifies how many times the total amount including the bonus must be bet. The wagering for the 4six welcome bonus is 15x. For example, if you deposit ৳1,000 and receive a ৳1,200 bonus, you need to wager a total of ৳2,200 × 15 = ৳33,000. You can complete this requirement by playing slots and casino games.
The 4six VIP program has four levels: Bronze, Silver, Gold and Platinum. You move up automatically through regular play. Bronze offers up to 0.2% cashback per week, Silver up to 0.5%, Gold up to 0.8% and Platinum up to 1.0%. The more active you are, the faster you reach the next level.
Cashback bonuses are calculated each week based on your VIP level and are generally added to your account at the start of the week. Cashback is calculated based on your losses — so in a week where you lose, it acts as a safety net for you.
No, a bonus cannot be withdrawn directly. Bonus funds become withdrawable only after the wagering requirement is completed. However, your original deposit is always withdrawable. For any questions about bonuses, reach out via 24/7 live chat.
Safety and Responsible Gaming
4six uses SSL encryption technology to keep all data secure. Your personal information and financial data are not sold or shared with third parties. See our privacy policy page for the full security policy.
No. 4six is only for players aged 21 and above. Keeping minors away from gaming platforms is part of our responsibility. Age is verified at registration and accounts registered by underage users are closed.
Yes. 4six supports responsible gaming. You can set daily, weekly or monthly deposit limits, or activate self-exclusion for a set period. To use these features, contact us via live chat or at [email protected].
There are some signs that indicate problem gambling: spending more money than your budget allows, placing more bets to recover lost money, lying about gaming, or neglecting family and work. If you notice these signs, take a break and read the guidance on our responsible gaming page.
If you notice unusual activity in your account, an unauthorized login or anything suspicious, report it immediately via 24/7 live chat or email us at [email protected]. Our security team will act quickly and secure your account if needed.
Still have questions? Contact support
Our Bengali-speaking support team is by your side 7 days a week, 24 hours a day. Get help immediately with any question or issue.
Support channels
Reach us directly through any of the channels below for any issue.
24/7 Live Chat
Our live chat service is always available for immediate help in Bengali. Get assistance even at 2 in the morning.
Email Support
For detailed questions, email us at: [email protected] — we aim to reply quickly.
Terms and Conditions
Visit our terms and conditions page for full details on gaming rules, bonus terms and payment policies.